Privacy Policy

In accordance with current Personal Data Protection regulations and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that this website does not collect personal data from users without their knowledge, nor is such data transferred to third parties.

Data Controller: The Osados
Tax ID: 48390282F
C/ Ceuta,14 30003 Murcia
Email: contacto@theosados.com

Newsletter Subscription or Communication

When you subscribe to the newsletter or accept the Privacy Policy, we use your data to send you our newsletter, information of interest related to our products and services, as well as to respond to your request by email. The data will be retained until you request the cessation of the activity and will not be shared with third parties unless there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

Website Registration

When you request information about a trip, make a booking or submit an enquiry, you must register on the website. By registering, your personal data will be used to process your information requests, manage your bookings or pre-bookings and resolve your queries prior to contracting a trip. The data will be retained until you request the cessation of the activity and will not be shared with third parties unless there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. At the time of booking, you may also authorise us, if you wish, to send you electronic communications regarding products and services related to those requested which may be of interest to you.

Booking an Activity

When you book an activity with The Osados, you must provide personal data in order to deliver the requested service and process invoicing. The data will be retained for the duration of the commercial relationship or as necessary for the provision of the contracted services. You have the right to obtain confirmation as to whether The Osados is processing your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. At the time of booking, you may also authorise us, if you wish, to send you electronic communications regarding related products and services.

Security Measures

In accordance with current data protection regulations, the DATA CONTROLLER complies with all GDPR provisions regarding the processing of personal data under its responsibility, and specifically with the principles described in Article 5 of the GDPR, whereby data are processed lawfully, fairly and transparently and are adequate, relevant and limited to what is necessary.

The DATA CONTROLLER guarantees that appropriate technical and organisational measures have been implemented to ensure security and to protect users’ rights and freedoms.

The occasions in which The Osados shares your data with third parties are as follows:

  • Tourism service providers: To complete your booking, we need to share your contact details, names of travellers and preferences indicated at the time of booking with service providers (e.g. accommodation, local agency, activity organiser).
  • External service providers: We may use service providers (data processors) to process your personal data solely on behalf of The Osados. This includes payment processing, sending marketing materials or facilitating analytics services. These processors are bound by confidentiality clauses and may not use your data for their own purposes.
  • Competent authorities: We may share your personal data with law enforcement or governmental authorities if required by law or if strictly necessary to prevent, detect or prosecute fraud or criminal activity.

Any data subject has the right to obtain confirmation as to whether their personal data are being processed. The GDPR also grants the following rights:

  • Access to your data
  • Rectification or erasure of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

Requests will be answered as soon as possible. You have the right to withdraw consent for marketing communications at any time.

To exercise your rights, you may contact us at: contacto@theosados.com

Cookie Policy

A cookie is a small text file stored in your browser when you visit almost any website. Its purpose is to allow the website to remember your visit when you return. Cookies usually store technical information, personal preferences, content customisation, usage statistics, links to social networks, access to user accounts, etc. The aim of cookies is to adapt website content to your profile and needs; without them, the services offered by any website would be significantly reduced.

Cookies Used on This Website

In accordance with the guidelines of the Spanish Data Protection Agency, we detail the use of cookies on this website to inform you as accurately as possible.

This website uses the following first-party cookies:

  • Session cookies, to ensure that users who write comments on the blog are human and not automated applications, thereby preventing spam.

This website uses the following third-party cookies:

  • Google Analytics: stores cookies to compile statistics on website traffic and volume of visits. By using this website, you consent to the processing of information about you by Google. Any rights in this regard must be exercised directly with Google.
  • Social networks: each social network uses its own cookies so that you can click on buttons such as “Like” or “Share”.

Disabling or Deleting Cookies

At any time, you may exercise your right to disable or delete cookies from this website. These actions are carried out differently depending on the browser you are using.

Additional Notes

Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies of third parties mentioned in this cookie policy.

Web browsers are responsible for storing cookies, and it is from these that you must exercise your right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers.

In some cases, cookies must be installed so that the browser remembers your decision not to accept them.

In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share them with third parties, except where necessary for system operation or required by law. According to Google, your IP address is not stored. Google Inc. adheres to the Safe Harbour Agreement, ensuring that transferred data is treated with a level of protection in accordance with European regulations.

For further information on how Google uses cookies, please refer to their documentation.

For any questions regarding this cookie policy, please contact us through the contact section.

Ready to embark on your next adventure?

Contact us to personalise your trip or resolve any queries about your next route.

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