Privacy policy

In accordance with the provisions of the current regulations on Personal Data Protection and, in particular, in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that through this website no personal data of users is collected without their knowledge, nor is it transferred to third parties.

The Responsible: The Osados

NIF: 48390282F

C/ Ceuta,14 30003 Murcia

Email: contacto@theosados.com

SUBSCRIPTION TO THE NEWSLETTER OR COMMUNICATION

When you subscribe to the newsletter or accept the Privacy Policy, we use your data to send you our newsletter, information of interest related to our products and services, as well as what is necessary to respond to your email request. The data will be kept for as long as you do not request the cessation of the activity and will not be passed on to third parties except in cases where there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

Translated with DeepL.com (free version)

WEB REGISTRATION

When you request information about a trip, make a reservation or make an enquiry, you must register on the website. When you register on the website, your personal data will be used to deal with your requests for information, manage your bookings or pre-bookings and resolve your queries regarding the possible contracting of a trip. The data will be kept as long as you do not request the cessation of the activity and will not be transferred to third parties except in cases where there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. Likewise, at the time of contracting the trip, you may authorise us, if you so wish, to send you electronic communications with content about products and services related to those requested that may be of interest to you.

CONTRACTING AN ACTIVITY

When you contract an activity with The Osados, you must provide personal data in order to provide the requested service and carry out the invoicing. The data will be kept for as long as the business relationship is maintained or as long as necessary for the contracting of the specified services. You have the right to obtain confirmation as to whether The Osados is processing your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. Likewise, at the time of contracting an activity, you may authorise us, if you so wish, to send you electronic communications with content about products and services related to those requested that may be of interest to you.

SECURITY MEASURES

In accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE ensures that it has implemented appropriate technical and organisational policies to implement the security measures set out in the GDPR in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them.

The occasions on which The Osados shares your data with third parties are as follows:

– The Tourist Service Provider: In order to complete your booking, we need to share with service providers (e.g. accommodation, local agency, activity organiser) your contact details, names of people travelling and preferences indicated at the time of booking.

– External service providers: We may use service providers (such as data processors) to process your personal information, solely on behalf of The Osados. This data processing is done in order to facilitate payment for bookings, to send advertising material or to facilitate analysis services. Data processors have to comply with confidentiality clauses, and may not use your personal information for their own purposes or for any other purpose.

Law enforcement authorities: We may share your personal information with law enforcement agencies and other governmental authorities if required to do so by law, or if strictly necessary to prevent, detect or prosecute fraud and criminal acts.

Any data subject has the right to obtain confirmation as to whether or not his or her personal data is being processed. Furthermore, the General Data Protection Regulation stipulates the data subject’s rights as follows:

– Access their data

– To request the rectification or erasure of their data

– To request the restriction of the processing of their data

– To the portability of their data

– To oppose the processing of their data

Your requests will be answered as soon as possible. You have the right to withdraw your consent to commercial communications at any time.

The contact details to exercise the recognised rights, the interested party may contact via the following e-mail address: contacto@theosados.com.

Cookies policy

A cookie is a small text file that is stored in your browser when you visit almost any website. It is useful for the website to be able to remember your visit when you return to that page. Cookies usually store information of a technical nature, personal preferences, personalisation of content, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the website to your profile and needs, without cookies the services offered by any page would be significantly diminished.

Cookies used on this website

Following the guidelines of the Spanish Data Protection Agency we proceed to detail the use of cookies that makes this website in order to inform you as accurately as possible.

This website uses the following cookies:

Session cookies, to ensure that users who write comments on the blog are human and not automated applications. This is to combat spam.

This website uses the following third-party cookies:

Google Analytics: Stores cookies in order to compile statistics on the traffic and volume of visits to this website. By using this website you consent to the processing of data about you by Google. Therefore, the exercise of any rights in this regard must be done by communicating directly with Google.

Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.

Deactivation or deletion of cookies

You may exercise your right to deactivate or delete cookies from this website at any time. These actions are performed differently depending on the browser you are using.

Additional notes

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies of the third parties mentioned in this cookie policy.

Web browsers are the tools responsible for storing cookies and this is where you should exercise your right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.

In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or where the law requires it to do so. According to Google, it does not store your IP address. Google Inc. is a member of the Safe Harbour Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. Detailed information on this can be found at this link. If you would like information on how Google uses cookies, please follow this link.

If you have any doubts or queries about this cookies policy, please do not hesitate to contact us via the contact section.